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• #Big star order for pick up driver

Note that some promotions require minimum purchases. Also, promotional codes can not be added to an already submitted order. Please note that changing your delivery date may affect prices and promotions.

Changes must be made no later than two hours prior to the beginning of your scheduled delivery window. You will need to contact our Customer Care team to make changes to your order. Yes, however, at this time, orders cannot be edited online.

#Big star order for pick up driver

Our innovative GPS-based technology will send you a SMS text message when your driver is approximately ten minutes away from reaching your delivery address. We know you're busy, so we'll make sure you're not waiting around all day. With our one-hour delivery windows you can schedule a delivery at a time that suits you. However, delivery slots are filled on a first-come-first-served basis, so at peak periods two-hour and/or same-day delivery may not be available.

Yes, we have same-day delivery with as little as two-hour notice. If you do need to reschedule a delivery, you must contact our Customer Care team at least two hours prior to the beginning of your scheduled delivery window in order to avoid any additional fees. Valid (non-expired, government issued) identification confirming the age of the person signing for the delivery or pick up of any age-restricted items is required where that person reasonably appears to be under the age of 50. If your order contains alcoholic beverages, tobacco products or other age-restricted items, someone over the age of 21 must be present to accept and sign for the delivery. If someone over the age of 18 isn't present at the time of delivery, your driver will return your items and issue a refund to the credit card used, less any delivery and/or convenience fees. Yes, someone over the age of 18 must be present. They are regularly trained in a hands-on produce course to ensure the highest quality selection.ĭO I NEED TO BE PRESENT AT THE TIME OF DELIVERY? Your produce is picked by our staff of personal shoppers.